Strata managers are professionals who are responsible for the administration of bodies
corporate. Depending on the state and territory, they are also called owners corporation
managers, strata managing agents, managers, and agents.
It is their task to ensure buildings and common areas within a strata titled or community titled scheme are properly maintained for the benefit of all lot owners. They follow specific instructions issued by the owners committee.
Strata managers are specialists in their field, possessing the knowledge and skill to
administer the body corporate in accordance with the complex requirements of the
particular state-based legislation. They also work to achieve consensus in decision
making by the lot owners, and to otherwise assist the lot owners by assuming onerous
responsibilities.
Their functions are not those of real estate agents or resident managers
Specific Duties
Strata managers are involved in coordinating the affairs of lot owners including
conducting meetings, collecting, and banking levies, arranging property maintenance,
advising on asset management, placing insurance and keeping financial accounts.
Their duties include:
set dates for committee meetings, the annual general meeting, extraordinary meetings
prepare and distribute notices, agendas, and minutes
attend to correspondence
organise and co-ordinate repairs and maintenance of common property, including a preventative maintenance program
maintaining the body corporate register
arrange payment of all invoices
prepare and distribute financial statements and budgets
prepare and distribute contribution notices
attend to orders, submissions and appeals
ensure the strata scheme complies with all the Work Health & Safety (WHS) regulations
provide advice in handling 'difficult' or complex strata issues
Strata legislation is complex and designed to protect the interests of its lot owners. A strata manager who knows the legislation well can prevent inadvertent errors which can be made by self-managing owners.
(Information from Strata Community Association)